50 for 50: The Seguras

In 2003, QCH launched its Immigration Services in response to profound changes and growing challenges facing immigrant communities, offering trusted legal assistance and advocacy rooted in dignity and access. Since then, QCH has supported thousands of New Yorkers through citizenship applications, DACA, and other pathways to legal residency, helping families build stability and a sense of belonging in Queens.

One of those families is the Segura family, whose journey reflects both the challenges immigrants face and the life-changing impact of having trusted support along the way. Through QCH’s Immigration Services, the Seguras found guidance, resources, and reassurance during pivotal moments in their lives, underscoring why this work remains at the heart of QCH’s mission 50 years on.

DIANA:

"I came to Queens from Mexico in 1992 when I was nine years old with my parents and siblings. Like many immigrant families, we grew up undocumented, always carrying uncertainty even as Queens became home.

When DACA became available, it gave me the ability to work and plan for the future. But navigating renewals, and understanding what options existed beyond DACA, was overwhelming. I didn’t know where to turn until I called 311 looking for immigration help. That’s how I found Queens Community House (QCH) and how I met Carmen, Director of Immigration Services.

From the beginning, Carmen offered more than immigration services. She helped with renewals, application fees, and guidance, but what mattered most was how safe we felt. At QCH, we weren’t treated like cases — we were treated like family.

Carmen also made sure I knew about opportunities beyond immigration paperwork. She encouraged me to apply for a Dreamer scholarship, which helped me return to college. Today, I work at NYC Health + Hospitals and am continuing my studies in physical therapy, something I once didn’t think was possible.

Because of the trust I built with Carmen and QCH, I encouraged my brother Yonathan to come here too. I knew that if he came to QCH, he would be supported with the same care and honesty.

One of the most meaningful experiences for me was traveling back to Mexico through Advance Parole. Carmen stayed with me through every step, connected me to additional legal guidance, and helped me feel prepared. Returning to my home country as an adult was emotional and grounding, a reconnection with my roots that I’ll never forget.

QCH became our family’s safe place, somewhere we know we can always return for guidance, support, and care."

YONATHAN:

"By the time I came to QCH, my sister Diana had already built a relationship there. Because I trusted her, I trusted QCH.

I’ve been renewing my DACA through QCH every two years, and each time, Carmen’s support brings a sense of calm. It’s not just about paperwork; it’s about knowing someone is looking out for you and explaining things clearly, honestly, and with care.

One moment that stands out most for me is when Carmen encouraged us to apply for Advance Parole. Traveling outside the country as a DACA recipient is frightening, and it wasn’t something I ever imagined I could do. With her guidance, I was able to travel back to Mexico and return safely earlier this year. It was scary, but it was also empowering.

Going through this process alongside my sister has made everything easier. We’re supported by the same people, in the same place, by a team that knows our story.

Because of QCH, I don’t just receive a work permit every two years. I receive stability, reassurance, and the feeling that I’m not alone, that my community is standing with me."